Information Technology / Software Services

Services for the Information Technology / Software Services Industry

What can a Management System (i.e. ISO 27001 ISO 20000, ISO 9001, ISO 45001, ISO 14001) bring to your organization? First, a quality management system has the potential to make your organization more cost effective and efficient, providing your customers consistent quality products. Second, it will arm you with a powerful competitive tool to help your business grow and prosper. Quite simply, compliance with management system standards sends a very strong message to your customers: Your company takes quality seriously.

Services for the Information Technology / Software Services Industries

In today’s marketplace of changing technology and stringent regulatory requirements, time to market and product quality are essential in developing a competitive advantage.

At Nucleus Consultants, our fluency in the industry helps you gain the competitive edge you need. Our industry experts, supported by qualified personnel, reducing your time to market.

Our quality systems consultancy services guide your team through the ISO 27001, ISO 20000, ISO 9000, and ISO 22301 certification process, providing your company a competitive advantage through improved processes, continuous improvement, and market recognition.

Nucleus Consultants Information Technology / Software Services Industry services include:

For more information regarding our full suite of services for the Information Technology / Software Services Industry contact us.

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About ISO 27001

When it comes to keeping information assets secure, organizations can rely on the ISO/IEC 27000 family.

ISO/IEC 27001 is widely known, providing requirements for an information security management system (ISMS), though there are more than a dozen standards in the ISO/IEC 27000 family. Using them enables organizations of any kind to manage the security of assets such as financial information, intellectual property, employee details or information entrusted by third parties.

(See more about ISO27001.)

About ISO 20000

ISO 20000-1 document specifies requirements for an organization to establish, implement, maintain and continually improve a service management system (SMS). The requirements specified in this document include the planning, design, transition, delivery and improvement of services to meet the service requirements and deliver value. This document can be used by:

a) a customer seeking services and requiring assurance regarding the quality of those services;

b) a customer requiring a consistent approach to the service lifecycle by all its service providers, including those in a supply chain;

c) an organization to demonstrate its capability for the planning, design, transition, delivery and improvement of services;

d) an organization to monitor, measure and review its SMS and the services;

e) an organization to improve the planning, design, transition, delivery and improvement of services through effective implementation and operation of an SMS;

f) an organization or other party performing conformity assessments against the requirements specified in this document;

g) a provider of training or advice in service management.

. (See more about ISO 20000.)

About ISO 22301

ISO 22301  specifies requirements to implement, maintain and improve a management system to protect against, reduce the likelihood of the occurrence of, prepare for, respond to and recover from disruptions when they arise.

The requirements specified in this document are generic and intended to be applicable to all organizations, or parts thereof, regardless of type, size and nature of the organization. The extent of application of these requirements depends on the organization’s operating environment and complexity.

This document is applicable to all types and sizes of organizations that:

a) implement, maintain and improve a BCMS;

b) seek to ensure conformity with stated business continuity policy;

c) need to be able to continue to deliver products and services at an acceptable predefined capacity during a disruption;

d) seek to enhance their resilience through the effective application of the BCMS.

This document can be used to assess an organization’s ability to meet its own business continuity needs and obligations.

.(See more about ISO22301…)

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